Privacy Policy

At Wallo bd, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website or services. By visiting or purchasing from Wallo bd, you agree to the practices described in this policy. We are committed to safeguarding your privacy and ensuring that your personal data is handled with care and transparency.

1. Information We Collect

We collect various types of information to provide and improve our services:

Personal Information:

When you make a purchase, create an account, or contact us, we may collect the following personal information:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information (collected via secure payment gateways)
• Any other information you voluntarily provide to us

2. How We Use Your Information

We use the information we collect for the following purposes:

a) Order Processing:

Your personal information is used to process and fulfill your orders, ensuring that your products are delivered promptly and correctly.

b) Customer Support:

We use your information to provide customer service, respond to inquiries, and resolve issues related to your orders or experience on our site.

c) Marketing and Promotions:

With your consent, we may use your email address or phone number to send promotional offers, product updates, and newsletters. You can opt-out of marketing communications at any time by following the unsubscribe link in the email or contacting us directly.

d) Improving Our Services:

Non-personal information is used to analyze website performance, track user trends, and improve the functionality and content of our site.

3. Sharing of Information

Wallo bd respects your privacy, and we do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

a) Service Providers:

We work with trusted third-party companies (such as payment processors, delivery services, and IT service providers) to facilitate our business operations. These companies are only given the information necessary to perform their services and are bound by confidentiality agreements.

b) Legal Compliance:

We may disclose your information if required to do so by law or if we believe such action is necessary to:

• Comply with a legal obligation
• Protect the rights, property, or safety of Wallo bd, our customers, or others
• Prevent or investigate possible wrongdoing in connection with our services

4. Cookies and Tracking Technologies

Wallo bd uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences, track your usage, and improve our website’s performance.

You can control your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.

5. Data Security

We take the security of your personal information very seriously. We implement various security measures, such as SSL encryption, to protect your data from unauthorized access, alteration, or disclosure. While we strive to protect your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: If your information is inaccurate or incomplete, you have the right to request corrections.
• Deletion: You can request that we delete your personal information, subject to legal and business obligations.
• Opt-Out: You have the right to opt-out of marketing communications at any time.

To exercise any of these rights, please contact us at info@wallobd.com.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to Our Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this page regularly to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or how your data is handled, please don’t hesitate to contact us:

Phone/WhatsApp: +8801331698474
Email: info@wallobd.com